SMASH

ROBOTICS

Smash Robotics Terms of Service

Effective date: August 15, 2026

These Terms of Service ("Terms") govern your access to and use of Smash Robotics websites, applications, APIs, and services.

By using our services, you agree to these Terms. If you do not agree, do not use the services.

1. Services

Smash Robotics provides software and operational services to support deployment and operation of general-purpose robots in business environments.

Service features may evolve over time, including updates, improvements, or discontinuation of specific functionality.


2. Eligibility and accounts

You must have authority to bind the organisation you represent and keep account credentials secure.

You are responsible for actions taken under your account and for maintaining appropriate access controls.


3. Customer obligations

You are responsible for lawful and safe use of services and robots in your facilities.

You must ensure personnel are appropriately trained and that local workplace, health and safety, and data laws are followed.


4. Acceptable use

You may not use the services to:

  • Violate applicable laws or third-party rights.
  • Attempt unauthorised access or interfere with system security.
  • Misuse, reverse engineer, or disrupt platform operations.
  • Submit malicious code or abuse service limits.

5. Fees and payment

Paid services are billed under your order form or subscription terms.

Unless otherwise agreed, fees are non-refundable and exclusive of applicable taxes.


6. Data protection and deletion requests

Our privacy practices are described in the Smash Robotics Privacy Policy.

You may submit deletion requests through /data-deletion. Requests are logged, flagged for manual handling, and reviewed in line with legal and contractual obligations.


7. Intellectual property

Smash Robotics and its licensors retain all rights, title, and interest in the services and related materials.

No rights are granted except as expressly provided in writing.


8. Service levels and support

We aim to provide reliable services but do not guarantee uninterrupted, error-free availability.

Availability may be affected by maintenance, incidents, or third-party dependencies.


9. Suspension and termination

We may suspend or terminate access for security risks, non-payment, legal reasons, or material breach of these Terms.


10. Disclaimers

To the extent permitted by law, services are provided “as is” and “as available,” without warranties of any kind, including implied warranties of merchantability, fitness for purpose, and non-infringement.


11. Limitation of liability

To the maximum extent permitted by law, Smash Robotics is not liable for indirect, incidental, special, consequential, or punitive damages.

Our aggregate liability under these Terms will not exceed fees paid to Smash Robotics in the 12 months preceding the event giving rise to liability.


12. UK consumer and legal framework notes

Where UK mandatory law applies, nothing in these Terms excludes or limits rights that cannot be legally excluded.

For UK business users, these Terms are intended to be interpreted consistently with applicable UK contract and data protection law.


13. Governing law

These Terms are governed by the law stated in your commercial agreement. If none is specified, the law of England and Wales applies, unless mandatory local law requires otherwise.


14. Contact

For legal inquiries about these Terms, contact Smash Robotics support or your account representative.